A couple of games have reported the status of what happened a few days ago when gamigo went down for an extended period of maintenance, which is still happening since the time of this post.



Just a quick note: certain features won't be updating on Otherland NetFeed such as the Dev Tracker. Rest assured they will be active again once the regular forums are back up.

Originally Posted by Gamigo

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Dear Community,

As you have all already noticed, our game servers, websites and forums are partially unreachable at the moment. We would like to explain to you what happened and what has been done on our side.

There was an attack on the gamigo database in which user information, such as alias usernames and encrypted passwords were stolen. An excerpt from these was published in the gamigo forums.
We detected the attack and are working to the utmost of our resources to repair the damage and determine how it happened.

Your character data, including items, is safely stored on the backup! We cannot rule out that the intruder(s) is/are still in possession of additional personal data, although to date we have received no report of any fraudulent use.

To prevent any unauthorized access to your account, we have reset all passwords for the gamigo account system and for all gamigo games!

Please follow the following steps to recover access to your gamigo accounts and get back to playing again:

Step 1:
Go to the gamigo Account System https://en.gamigo.com/showlayer/resetpassword and set up a new password for the gamigo aAccount System.
Please make certain that the new password is not the same as the old one!

Step 2:
Log in to the gamigo Account System with the new password and go to "My Games." Please select a new, secure password for each of your games.

Step 3:
Important: Please also immediately change the passwords for all game forums you visit, to ensure that your data is safe there as well.

A detailed set of instructions on changing your password can be found in our guidelines at
http://assets.cdn.gamigo.com/marketi...sword-help.pdf.

If you have problems, please contact our Support team at
https://ticket.gamigogames.de/index.php?languageid=1.

We greatly regret this incident and any inconvenience it has caused to you.

(Source)

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